shipping

production

every Zoopeez product is custom handmade and customized to your order. expected production time is 2-10 days. you will receive an email once your order has been shipped!

how much is postage?

our shipping prices are determined by the total weight of your order and the postcode of delivery. you can calculate this cost at the checkout stage of your purchase.

**all prices are quoted in australian dollars**

do you offer express shipping?

yes please find the option at checkout for australian domestic orders only

can i track my order?

yes, select “standard shipping with tracking” and you will receive a tracking number within your shipment confirmation email.

all australian domestic express shipping includes tracking.

how long will it take to receive my order?

orders shipped within australia typically arrive within a week, and orders shipped outside of australia typically arrive within 2-4 weeks. 

please click here to see how long it will take to get to your country

other shipping information

zoopeez is not responsible for items lost during shipment, this is out of our control.  zoopeez is not responsible for any taxes imposed by the receiving country. zoopeez is not responsible for any delays due to international customs processing .

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zoopeez dog accessories