COVID-19

Please Note: There are significant delays with both domestic and international shipping currently. International standard shipping (no tracking) is currently unavailable from our shipping supplier and has been removed from the website until further notice. International standard shipping (with tracking) is still available. Please note: shipping to some Countries is currently suspended. We advise international customers to check on your country's shipping status before ordering. International shipping information can be found here and is updated regularly. 

All Australian domestic shipping options are still available. For domestic information please read here.

ALL YOUR ORDERS ARE DESIGNED AND PRINTED IN AUSTRALIA

How much is postage?

Our shipping prices are determined by the total weight of your order and the postcode of delivery. You can calculate this cost at the checkout stage of your purchase. 

If ordering bulk please contact us for a shipping quote

NOTE: ALL PRICES ARE IN AUD

Do you offer express shipping?

Yes, please find the option at checkout for Australian domestic orders only.

Other shipping information:

Zoopeez is not responsible for items lost during shipment, this is out of our control. Zoopeez is not responsible for any taxes imposed by the receiving country. Zoopeez is not responsible for any delays due to international customs processing.

Can I track my order?

Yes, select “standard shipping with tracking” and you will receive a tracking number within your shipment confirmation email. All Australian domestic express shipping includes tracking.

How long is production time?

Every Zoopeez product is custom handmade and customized to your order. The expected production time is 2-10 business days after acceptance of the design. You will receive an email once your order has been shipped!

How long will it take to receive my order?

Orders shipped within Australia typically arrive within a 1-2 week period, and orders shipped outside of Australia typically arrive within 2-4 weeks.

Please refer to the table below for estimated shipping times for your country ​

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