Every Zoopeez product is custom handmade and customized to your order. The expected production time is 2-10 business days after acceptance of the design. You will receive an email once your order has been shipped!

Australia: We estimate orders to arrive within 1- 2 weeks from the date of purchase. Express Shipping arrive within 1 week.

NZ: We estimate orders to arrive within 1-3 weeks from the date of purchase.

USA, Canada: We estimate orders to arrive within 2-3 weeks from the date of purchase.
UK, Europe & Rest of world: We estimate orders to arrive within 2-5 weeks from the date of purchase.

You may experience longer shipping times during peak holiday seasons, up to 4 weeks.

Zoopeez is not responsible for items lost during shipment, this is out of our control. Zoopeez is not responsible for any taxes imposed by the receiving country. Zoopeez is not responsible for any delays due to international customs processing.