All your orders are designed and printed in Australia
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Our shipping prices are determined by the total weight of your order and the postcode of delivery. You can calculate this cost at the checkout stage of your purchase. If ordering bulk please contact us for a shipping quote
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Yes, please find the option at checkout for Australian domestic orders only.
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Yes, select “standard shipping with tracking” and you will receive a tracking number within your shipment confirmation email. All Australian domestic express shipping includes tracking.
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Every Zoopeez product is custom handmade and customized to your order. The expected production time is 2-10 business days after acceptance of the design. You will receive an email once your order has been shipped!
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Australia: We estimate orders to arrive within 1- 2 weeks from the date of purchase. Express Shipping arrive within 1 week.
NZ: We estimate orders to arrive within 1-3 weeks from the date of purchase.
USA, Canada: We estimate orders to arrive within 2-3 weeks from the date of purchase.
UK, Europe & Rest of world: We estimate orders to arrive within 2-5 weeks from the date of purchase.You may experience longer shipping times during peak holiday seasons, up to 4 weeks.
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All product prices for USA customers include the new 10% tariff imposed by the USA Government on imported goods from Australia into the USA.
The 10% tariff is collected and paid to the USA Government in Australia with our shipping provider at the point of shipping.
No extra duties/taxes are applied at checkout, the 10% increase are as shown on the product prices.
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Zoopeez is not responsible for items lost during shipment, this is out of our control. Zoopeez is not responsible for any taxes imposed by the receiving country. Zoopeez is not responsible for any delays due to international customs processing.
COVID-19
Please Note: There are significant delays with both domestic and international shipping currently. International standard shipping (no tracking) is currently unavailable from our shipping supplier and has been removed from the website until further notice. International standard shipping (with tracking) is still available. Please note: shipping to some Countries is currently suspended. We advise international customers to check on your country's shipping status before ordering. International shipping information can be found here and is updated regularly. All Australian domestic shipping options are still available. For domestic information please read here.